Customer Reviews & Testimonials

"My AC stopped working during the worst heat wave last summer. I called HVAC Pasadena and they sent a technician within the hour! James diagnosed the problem quickly, had the parts on his truck, and fixed my AC that same afternoon. Their emergency service is truly exceptional, and the price was fair, especially considering how quickly they responded. I'm now a customer for life!"

"After getting quotes from several companies for a new heating system, I chose HVAC Pasadena based on their stellar reviews. I couldn't be happier with my decision! Their consultant took the time to explain all my options and helped me select an energy-efficient system that fit my budget. The installation team was professional, clean, and finished the job in one day. My new furnace is whisper-quiet and my energy bills are noticeably lower. Highly recommend!"

"I've been on HVAC Pasadena's maintenance plan for three years now, and it's been worth every penny. Their technicians always arrive on time for the scheduled maintenance visits, and the comprehensive service they provide keeps my system running efficiently year-round. Since starting the plan, I haven't had a single breakdown, and my energy bills have decreased significantly. The peace of mind alone is worth the cost!"

"As someone with severe allergies, I was struggling with poor indoor air quality, especially during wildfire season in Pasadena. HVAC Pasadena recommended and installed a whole-home air purification system that has made an incredible difference. My allergies have improved dramatically, and I'm no longer worried about the air quality inside my home when there are fires in the area. The technicians were knowledgeable and helped me understand how to get the most out of my new system."

"As the manager of a retail space in Old Pasadena, maintaining comfortable temperatures for our customers is crucial to our business. When our aging commercial HVAC system started giving us problems, HVAC Pasadena designed a custom solution that worked with our historic building's limitations. Their commercial team was professional, worked after hours to avoid disrupting our business, and delivered the project on time and on budget. Our new system is more efficient and our energy costs have dropped by 30%!"

"Our furnace stopped working on the coldest night in January. I called HVAC Pasadena at 10 PM, expecting to leave a message, but a real person answered! They had a technician at our home by 11:15 PM who quickly identified the problem – a failed igniter. He had the part on his truck and our heat was back on before midnight. I was amazed by the fast response and impressed that there were no additional after-hours charges as we're on their maintenance plan. Exceptional service!"