Frequently Asked Questions
Answers to common questions about HVAC maintenance
How often should I have my HVAC system maintained?
For optimal performance, your HVAC system should be maintained twice a year – once in spring for your air conditioning system and once in fall for your heating system. This scheduling ensures each system is tuned up just before its peak season of use. However, even annual maintenance provides significant benefits compared to no maintenance at all.
What's included in a maintenance service?
Our maintenance service includes a comprehensive 21-point inspection and tune-up. For air conditioners, this covers cleaning coils, checking refrigerant levels, testing electrical components, lubricating moving parts, cleaning condensate drains, and checking system operation. For heating systems, we inspect heat exchangers, test safety controls, check gas connections, inspect flue systems, and verify proper operation. All maintenance includes filter replacement and thermostat calibration.
How much money can maintenance save me?
Regular maintenance typically saves homeowners in two significant ways: First, you'll save 10-30% on energy bills as your system operates at peak efficiency. Second, you'll avoid costly repairs and premature system replacement. The average repair costs $300-$600, while emergency repairs often exceed $1,000. Properly maintained systems also last 3-5 years longer, delaying the $5,000-$10,000 replacement cost. Most homeowners save $200-$500 annually through maintenance plans.
How long does a maintenance service take?
A typical maintenance service takes approximately 60-90 minutes per system (AC or furnace). The exact time depends on your system type, age, condition, and accessibility. Our technicians work efficiently to minimize disruption to your day while still performing a thorough service.
Can maintenance be done if my system isn't working?
If your system isn't working properly, you need a repair service rather than routine maintenance. We'll diagnose the issue and provide repair options. Once your system is operational, we can perform the maintenance service. Maintenance plan members receive priority service for repairs and discounts on all repair costs.
Is maintenance covered under my home warranty?
Most home warranties do not cover routine maintenance, only system breakdowns and repairs. However, many manufacturer warranties require proof of regular maintenance to remain valid. Our service documentation satisfies manufacturer warranty requirements, potentially saving you thousands if you ever need to make a warranty claim.